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KNOW BEFORE YOU GO!


It is our goal to help make your visit to Orlando and the Grand Hotel Orlando to be a fun and happy experience! Listed below is information on our Amenity Fees, Shuttle Services, Breakfast Hours / Menus, as well as other information that may be helpful before you arrive.

We are a limited service hotel and other than breakfast, we do not serve lunch & dinner. HOWEVER, we are located in the International Drive area and there is a multitude of Restaurants and Dining Options available in our area. Our Front Desk can supply you with a map that will indicate where many dining facilities are located that are within a 1-mile radius of our hotel – all within walking distance.


AMENITY FEE
Similar to other hotels in the area, we charge a mandatory Amenity Fee of $10 plus tax per night. Listed below are the amenities that are included in our Amenity Fee at the Grand Hotel Orlando:


  •     Daily Breakfast Buffet (up to 4 people per room)
        Daily Scheduled Transportation to Universal Orlando
        Daily Scheduled Transportation to SeaWorld Orlando
        Daily Scheduled Transportation to Walt Disney World Resort
        Hi-Speed Wireless Internet Access in your rooms & public areas
        Free Self Parking
        Use of an In-Room Safe and Mini-Fridge
        Unlimited Local Calls to Orlando

CRIBS
Cribs are available at no cost and are based on availability. To ensure that a crib is reserved for your room, please request this item in advance of your arrival.


MICROWAVES
Microwaves are available at a cost of $10.00 plus tax per night. These items are also based on availability. To ensure that a microwave is available during your stay, please request this item in advance of your arrival.


SHUTTLE SERVICE
Grand Hotel Orlando has Shuttle Service to the major theme parks arranged through Metro Transportation.
The Shuttle Schedule is:

       Walt Disney World
      Departs Hotel Lobby: 7:05 / 9:45AM / 12:15PM
      Returns to Hotel: 6:00PM, 9:10PM, 10:35PM
      (Drops Off & Picks Up at Epcot Transportation Center – Bus Lane # 45)

       UNIVERSAL ORLANDO
      Departs Hotel Lobby: 9:10AM
      Returns to Hotel: 7:10PM
      (Drops Off & Picks Up at – Bus Lane # 73)

       SEAWORLD ORLANDO
      Departs Hotel Lobby: 12:15PM
      Returns to Hotel: 6:20PM
      (Drops Off & Picks Up at the Green Canopy)

Please be at the Pickup Locations at least 10 minutes prior to boarding time. These Shuttle Times are subject to change due to traffic and weather conditions. Groups of 13 or more may not use this shuttle and should make arrangements for a private charter.

Please note that Handicap Shuttle Services must be scheduled 24-hours in advance. Motorized Scooters and foldable wheel-chairs are not eligible for wheel-chair accessible vehicle.


PACKAGE DELIVERIES
Packages can be mailed to the Hotel to your attention, however, there is a Package Fee for all deliveries accepted on your behalf. Packages should indicate the name on the reservation and arrival date.
The Fee Schedule is listed below:


  •     Packages up to 10 lbs. $5.00 plus tax per package**
        Packages over 10 lbs. $10.00 plus tax per package**
** The above rates are based on packages being received and held for an in-house guest or guest arriving within 7 days. Packages received and held for guests who hold a reservation arriving more than 7 days into the future, will be charged an additional $1 per package per day over 7 days. This fee will be charged and collected by the Front Desk on arrival.

BREAKFAST INFORMATION
A Hot Breakfast Buffet is served daily from 7:00 AM to 10:00 AM in the Breakfast Café. This Breakfast is included in your Amenity Fee and listed below are items available on the buffet:


  •     Waffles
        Pancakes
        Egg Patties
        Sausage Patties or Hard Boiled Eggs
        Yogurt
        Cereal / Milk
        Assorted Danish / Muffins / Bagels / Bread (All Freshly Baked Daily)
        Fresh Fruit
        Fruit Cocktail
        Assorted Fruit Juices
        Coffee / Tea

Please note that some items may not be available on certain days and that all food & beverage items from the buffet are for consumption in the Breakfast Café only.



NON-SMOKING ROOMS
Grand Hotel Orlando is a Non-Smoking hotel. Smoking is prohibited in all guest rooms and all public space. There are designated areas for smokers throughout the hotel property.

There will be a $200 room recovery fee for guests who do not comply. This fee will be used to cover the extensive cost of restoring the guest room back to a smoke-free condition.


PET FEES
Pets are allowed at the Grand Hotel Orlando, however, we do have a mandatory Pet Fee of $45 per stay that is charged and we have a 40 lb. limit. Reservations must be made in advance as we do have designated rooms set aside to accommodate our guests traveling with their pets.

** Rooms found occupied with unregistered pets will be charged a Pet Fee of $75 plus tax to cover additional cleaning (Carpet Shampooing) needed in a non-designated Pet Room.


LAUNDRY
The Laundry Room is open daily from 7:00 AM – 11:00 PM and guests need to use their room key to gain access to the area. Washers and Dryers are all coin operated and take quarters only. Washers are $2.00 a machine load and Dryers are $2.00 a machine load. Change and Laundry Supplies may be purchased at the Front Desk or the gift shop.


ATTRACTION DESK
We do have a Tour Desk located in the lobby to assist you with attraction ticket purchases, directions and questions about the area. The Desk is open daily from 7:00 AM to 12:00 PM. Tickets for the I-Ride Trolley may also be purchased through the Tour Desk.

The Desk has transportation specials available with Attraction Ticket Purchases. To help you plan your days, we have listed a few of those specials for you to know prior to arrival.


  •  Purchase any Ticket for an Attraction on International Drive and you will receive a FREE I-Ride Trolley Pass for that day.
     Purchase a Ticket for SeaWorld Orlando and you will receive a FREE I-Ride Trolley Pass for that day.
     Purchase a Ticket(s) to Universal Orlando or Disney World Theme Parks and you will receive FREE I-Ride Trolley Passes for the number of days purchased. You can take the I-Ride Trolley to the Point of Orlando (5 minutes) and transfer there to a Theme Park Bus to the park you will be visiting. You will receive vouchers to use on the Theme Park Bus

LOCAL TROLLEY
There is a trolley that services the International Drive (I-Drive) Area. The I-RIDE Trolley travels throughout the I-Drive Resort Area servicing over 100 convenient stops approximately every 20 minutes. The I-RIDE Trolley is definite a fun and convenient way to get around! The link below will provide you with more information on all dining, attractions and shopping available in the I-Drive Area.

The Trolley does stop in front of the Grand Hotel Orlando on Universal Boulevard, which is on the Green Line North Bound. Our stop is G7(Yellow). Directly across the street is the stop for the Green Line South Bound G7(Green). The Trolley runs from 8:00 AM to 10:30 PM daily. Trolley Tickets can be purchased on the Trolley for single rides, but Day Passes with unlimited use, are NOT sold on the Trolley. These passes can be purchased at our Tour Desk.
Trolley Prices are as follows:


  •     Single Cash Fare $2.00 per ride
        Kids Cash Fare $1.00 per ride (ages 3-9)
        Seniors Cash Fare $0.25 per ride (ages 65 and over)

If you will be making more than one stop, your best value would be a Pass with unlimited use. With a Single Fare Ticket, your cost would be $4 roundtrip to just one stop ($2 going and $2 returning).
Pass prices are:


  •     One-Day Pass $5.00 per person
        Three-Day Pass $7.00 per person
        Five-Day Pass $9.00 per person
        Seven-Day Pass $12.00 per person
        Fourteen-Day Pass $12.00 per person
For more information, click on the link below:
www.IRideTrolley.com